The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Plan and prepare for communication
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Communication requirements are identified from analysis of probable work requirements and customer service activities Completed |
Evidence:
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Communication network is planned and established to ensure reliable, expeditious and cost effective communications in accordance with enterprise/site requirements Completed |
Evidence:
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Communications network is monitored and modified as required in accordance with enterprise/site requirements Completed |
Evidence:
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Where appropriate, the teams and individuals roles and responsibilities within the team are identified and, where required, assist in the provision of the on-the-job training Completed |
Evidence:
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Facilitate team communications
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Forums, including briefings, meetings and committees, are scheduled as required in accordance with enterprise/site requirements Completed |
Evidence:
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Communications network information is provided to team members to ensure maximum efficiency in accordance with site requirements Completed |
Evidence:
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Communications skill deficiencies are identified and team members made aware of action required and informed of remedial options available in accordance with enterprise policy Completed |
Evidence:
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Team members are encouraged to participate in the creation of an environment in which all views are aired and considered in accordance with enterprise policy Completed |
Evidence:
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Facilitate meetings
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Meetings are planned and organised including distribution and clarification of agenda, notification of date venue and required attendees and administration requirements, in accordance with site requirements Completed |
Evidence:
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Format and rules of procedure are identified, agreed, established and applied in accordance with site requirements Completed |
Evidence:
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Views of all parties are identified and presented, including agreement and dissent, to obtain a balanced position in accordance with enterprise policy Completed |
Evidence:
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Outcomes and agreed action plans are recorded and details of next meeting confirmed before closing in accordance with site requirements Completed |
Evidence:
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Represent team views
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Team viewpoint is determined, including possible options and acceptable alternatives or compromises prior to presentation Completed |
Evidence:
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Team viewpoints are presented in clear, concise and logical manner accepting the need for rational and productive debate Completed |
Evidence:
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Decisions and outcomes are conveyed to team members to accurately portray their position Completed |
Evidence:
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