The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Access and manipulate system information.
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Access and interpret system displays. Completed |
Evidence:
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Use system features to access a range of information. Completed |
Evidence:
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Use computer system features to create and administer reservations.
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Check availability of required product or service according to system functions. Completed |
Evidence:
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Create new reservations containing accurate customer details. Completed |
Evidence:
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Input customer details in the format required by the system. Completed |
Evidence:
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Retrieve bookings using the format required by the system. Completed |
Evidence:
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Make and save accurate updates and amendments to reservations. Completed |
Evidence:
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Reinstate, duplicate or split reservations as required. Completed |
Evidence:
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Save, print and file required reservation details. Completed |
Evidence:
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Send and receive communications.
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Create and process accurate communications to industry colleagues using system functions. Completed |
Evidence:
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Access and interpret communications from industry colleagues. Completed |
Evidence:
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Administer sales and operations functions using the system.
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Use system capabilities to manage the particular sales or operational need. Completed |
Evidence:
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Use system capabilities to manage required accounting processes for reservations. Completed |
Evidence:
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Produce reports to meet sales and operational needs. Completed |
Evidence:
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Minimise use of printed materials and maximise electronic transmission and record keeping to reduce waste. Completed |
Evidence:
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