The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish a positive relationship with the client
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Review prescription or customer record and explain procedures to the client Completed |
Evidence:
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Determine client's needs and expectations Completed |
Evidence:
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Give client the opportunity to ask questions and discuss concerns Completed |
Evidence:
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Gain informed consent from client where applicable Completed |
Evidence:
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Identify and meet special needs of client Completed |
Evidence:
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Maintain confidentiality of client information Completed |
Evidence:
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Build rapport with the client Completed |
Evidence:
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Communicate clearly with the client throughout the discussion Completed |
Evidence:
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Provide feedback to the client Completed |
Evidence:
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Involve the client in the decision making process Completed |
Evidence:
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Fit optical appliances to client
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Interpret prescription to determine the product most suited to the client's needs Completed |
Evidence:
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Neutralise spectacles and take measurements Completed |
Evidence:
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Determine the style and performance requirements of the optical appliance in consultation with the client and in accordance with manufacturer's recommended procedures and industry best practice Completed |
Evidence:
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Explain to the client how the optical appliance will meet the client's visual, functional and cosmetic needs Completed |
Evidence:
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Take special needs of client into account in the fitting of optical appliances Completed |
Evidence:
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Adjust frames to client to optimise visual performance Completed |
Evidence:
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Ensure optical appliances meet acceptable hygiene standards Completed |
Evidence:
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Instruct client on correct use and care of appliance Completed |
Evidence:
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Give the client the opportunity to voice concerns in relation to optical appliance Completed |
Evidence:
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Complete the transaction
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Complete financial transaction in accordance with relevant policies and procedures Completed |
Evidence:
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Complete records in accordance with relevant policies and procedures Completed |
Evidence:
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Present and store records in accordance with organisation and legal requirements Completed |
Evidence:
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Complete documentation in accordance with organisation requirements and with industry standards Completed |
Evidence:
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Provide follow up service to client
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Recommend client follow up Completed |
Evidence:
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Modify fit as required Completed |
Evidence:
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Review client outcomes and compare to client's goals Completed |
Evidence:
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Provide information in relation to additional support services are provided to the client Completed |
Evidence:
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