|
|
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
| |
Business plan may include information on: | Budget forecasts Business goals and objectives Legal structure Management strategies Marketing strategies Required resources Specialist services to be provided or recruited Staffing requirements Statutory and regulatory compliance Strategies to make the organisation child safe and child friendly |
| |
The comprehensiveness and extent of detailed documentation required in the business plan will depend on a range of factors which may include: | Different stages in the development of a business Level of risk involved including the provision of services to clients under 18 years of age on a one to one basis Market focus of the business Need to raise finance and requirements of lenders Proposed size and scale of the business |
| |
In accordance with requirements for the scale of the operation policies and procedures may include: | Child protection requirements including background checks Child safe, child friendly policy including code of conduct, managing complaints Communication procedures Documentation procedures Emergency procedures Financial procedures Human resources policies Policy and procedure guidelines developed and/or provided by industry associations Security procedures Stock control procedures Treatment protocols |
| |
Required resources may include: | Administrative equipment and materials Communications equipment Marketing materials Physical location Practice/medical equipment Staff |
| |
Statutory and regulatory requirements may include local, state and national legislation and regulations affecting business operations such as: | Anti-competition/monopoly and consumer-based legislation Anti-Discrimination Act Business registration Codes of practice standards Equal Employment Opportunities Act Fire, WHS and environmental legislation Planning and other permissions Relevant state and territory child protection legislation Taxation, copyright and trademark regulations Therapeutic Goods Act |
| |
Manage the finances of the business includes monitoring and making decisions on: | Assets Current financial state of the clinic (or owner/operator) Financial inputs required (sources and forms of finance) Financial performance to date (if applicable) Likely return on investment Projections of likely financial results (budgeting) Risks and measures to manage or minimise risks |
| |
Financial documentation may include: NB These will vary in complexity according to the scale of the business and the level of support employed from accountants and financial consultants | Asset registers Banking documentation Costing procedures Credit transactions Creditors and debtors systems Draft financial forecasts/budgets Payroll records Petty cash Stock records |
| |
Financial reports may include: NB These will vary in complexity according to the scale of the business and the level of support employed from accountants and financial consultants | Budget reports Cash flow forecasts Detailed ledger accounts Profit and loss statements Reconciliations Taxation documentation |
| |
Operational strategies may include: | Daily operation procedures Environmental strategies Management and administrative systems and procedures Marketing approaches, which may include advertising a child friendly environment Office systems Staffing procedures |
| |
Marketing strategies may include: | Advertising Development of marketing/promotional materials, including child friendly literature Pricing strategies Promotional and public relations activities Publicity and media relations |
| |
Stock may include: | Information materials provided to clients Materials and equipment required to prepare and dispense medicines Materials and equipment used in the treatment of clients Medicinal preparations provided to clients Stationery and administrative supplies Other promotional materials |
| |
Support strategies may include: | Catering to personal limitations Collegial support group or network Defining boundaries Gaining adequate supervision Maintaining discussions with colleagues Personal or professional support Setting, reviewing and adjusting goals |
| |
Human resource strategies may include: NB These will vary in detail according to number of personnel involved either as practitioner partners or employees | Implementation of statutory requirements Performance management strategies Personnel documentation Planning and facilitation of meetings Recruitment targets, policies and procedures Support networks Time and stress management Training and assessment Workplace communications Work health and safety (WHS) |
| |
Employee records may include: | Employee records (including tax file number, remuneration, leave and training records, records of disciplinary action, time and wages sheets) Job/position descriptions WHS records Prohibited persons declaration when working with people under 18 Records of taxation and superannuation payments made Relevant awards and/or industrial agreements. |
| |
Manage diversity involves: Valuing and utilising the different skills, backgrounds and capabilities of self and staff and developing strategies to encourage and enable their effective integration into the business. Diversity may include for example: | Competencies Culture Education Gender Language Network of contact Work history Work preference |
| |