The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Collect, analyse and communicate information and ideas
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Collect relevant information from appropriate sources and analyse and share with the work team to improve work performance Completed |
Evidence:
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Communicate ideas and information in a manner which is appropriate and sensitive to the cultural and social diversity of the audience and any specific needs Completed |
Evidence:
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Implement consultation processes to encourage employees to contribute to issues related to their work, and promptly relay feedback to the work team in regard to outcomes Completed |
Evidence:
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Seek and value contributions from internal and external sources in developing and refining new ideas and approaches Completed |
Evidence:
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Implement processes to ensure that issues raised are resolved promptly or referred to relevant personnel as required Completed |
Evidence:
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Develop trust and confidence
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Treat all internal and external contacts with integrity, respect and empathy Completed |
Evidence:
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Use the organisation's social, ethical and business standards to develop and maintain effective relationships Completed |
Evidence:
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Gain and maintain the trust and confidence of colleagues, customers and suppliers through competent performance Completed |
Evidence:
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Adjust interpersonal styles and methods to meet organisation's social and cultural environment Completed |
Evidence:
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Encourage other members of the work team to follow examples set, according to organisation's policies and procedures Completed |
Evidence:
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Develop and maintain networks and relationships
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Use networks to identify and build relationships Completed |
Evidence:
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Use networks and other work relationships to provide identifiable benefits for the team and organisation Completed |
Evidence:
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Manage difficulties into positive outcomes
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Identify and analyse difficulties, and take action to rectify the situation within the requirements of the organisation and relevant legislation Completed |
Evidence:
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Guide and support colleagues to resolve work difficulties Completed |
Evidence:
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Regularly review and improve workplace outcomes in consultation with relevant personnel Completed |
Evidence:
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Manage poor work performance within the organisation's processes Completed |
Evidence:
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Manage conflict constructively within the organisation's processes Completed |
Evidence:
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