Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Plan the establishment of a group | Identify the needs of the individuals/group and the activity goals Negotiate acceptance for the establishment of group goals within the individual's/group's expectations Establish clearly defined purpose, roles, responsibilities within the group Establish a group performance plan |
Monitor group formation | Establish criteria against which group development and performance will be measured Establish systems and mechanisms to monitor and review group development and performance Identify potential barriers to group development and performance Develop and implement strategies to reduce/eliminate barriers |
Develop group commitment and co- operation | Demonstrate use of shared information, open communication and constructive feedback to develop and maintain group dynamics, commitment and co-operation Demonstrate use of open communication to establish trust, confidence and ownership in group decision-making, feedback and problem solving processes |
Facilitate group processes | Develop group effectiveness through active participation and facilitation, and demonstrate sensitivity to the effect the leader's behaviour has on colleagues Demonstrate use of collaborative approaches to develop effective working relationships which help to accomplish strategic and operational goals Facilitate and achieve individual and collective empowerment whilst maintaining group cohesion Identify and facilitate group resolution of problems which impede individual and group performance, using external assistance (as required) Demonstrate routine use of cross-cultural (including gender appropriate) communication strategies |
Manage and facilitate group performance | Assess competencies of group members regularly, and refresh as required, to meet group plans Provide mentoring and support to individuals and groups to enhance knowledge and skills Allocate tasks to group members so that the diverse skills of each group member make a maximum contribution to the outcome Devolve responsibility and accountability to group members, where appropriate to the activity context, program aims, and group members' abilities Monitor and follow up delegations and tasks to assess the performance of group members in relation to their responsibilities Recognise achievement(s) with appropriate recognition and/or reward |
Required Skills
GRO | Groups |
This unit has been developed for the Community Recreation, Fitness, Outdoor Recreation and Sport Industry Training Packages. This unit covers the knowledge and skills to establish a functional group within the context of a sport and recreation activity and to facilitate a group of clients participating in a sport and recreation activity or persons within a recreation organisation. |
ELEMENT | PERFORMANCE CRITERIA |
Plan the establishment of a group | Identify the needs of the individuals/group and the activity goals Negotiate acceptance for the establishment of group goals within the individual's/group's expectations Establish clearly defined purpose, roles, responsibilities within the group Establish a group performance plan |
Monitor group formation | Establish criteria against which group development and performance will be measured Establish systems and mechanisms to monitor and review group development and performance Identify potential barriers to group development and performance Develop and implement strategies to reduce/eliminate barriers |
Develop group commitment and co- operation | Demonstrate use of shared information, open communication and constructive feedback to develop and maintain group dynamics, commitment and co-operation Demonstrate use of open communication to establish trust, confidence and ownership in group decision-making, feedback and problem solving processes |
Facilitate group processes | Develop group effectiveness through active participation and facilitation, and demonstrate sensitivity to the effect the leader's behaviour has on colleagues Demonstrate use of collaborative approaches to develop effective working relationships which help to accomplish strategic and operational goals Facilitate and achieve individual and collective empowerment whilst maintaining group cohesion Identify and facilitate group resolution of problems which impede individual and group performance, using external assistance (as required) Demonstrate routine use of cross-cultural (including gender appropriate) communication strategies |
Manage and facilitate group performance | Assess competencies of group members regularly, and refresh as required, to meet group plans Provide mentoring and support to individuals and groups to enhance knowledge and skills Allocate tasks to group members so that the diverse skills of each group member make a maximum contribution to the outcome Devolve responsibility and accountability to group members, where appropriate to the activity context, program aims, and group members' abilities Monitor and follow up delegations and tasks to assess the performance of group members in relation to their responsibilities Recognise achievement(s) with appropriate recognition and/or reward |
Evidence Required
The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements
Critical aspects of evidence to be considered | • Assessment must confirm sufficient knowledge of group dynamics and facilitation techniques to apply to a group of clients or persons in a sport or recreation context • Assessment of performance should be over the facilitation of an activity with a minimum of two (2) different groups, covering all prescribed categories from the Range Statements applicable to facilitating a group • Assessment must confirm the ability to apply this knowledge and appropriate techniques to identify and clarify group and individual goals analyse problems and barriers to group development and participation and develop appropriate strategies for removal/resolution establish strong commitment to group goals, strategies, outcomes and priorities handle uncertainty and conflict in a positive manner interact effectively with group members who have diverse styles, aspirations, cultures and perspectives communicate clearly and concisely with group demonstrate an understanding of group dynamics provide leadership to the group in varying contexts and situations encourage group to openly propose, discuss and resolve issues create opportunities to celebrate and promote group/individual success deal with conflict before it adversely affects group performance strive to achieve consensus in group decisions |
Interdependent assessment of units | • This unit must be assessed after attainment of competency in the following unit(s) Nil • This unit must be assessed in conjunction with the following unit(s) activity specific competencies in fitness, community recreation, sport or outdoor recreation where required For the purpose of integrated assessment, this unit may be assessed in conjunction with the following unit(s) SRXCAI005B Conduct a sport and recreation session for participants SRXCAI007B Conduct a sport and recreation program SRXCAI009B Conduct, monitor and adjust individualised long- term training programs SRXCAI010B Evaluate, analyse and modify long-term and/or high performance individualised training programs |
Required knowledge and skills | • Required knowledge Activity aims and client goals Group dynamics Stages of group formation, i.e., forming, norming, storming, performing Leadership styles Decision making and conflict resolution strategies for dealing with group and individual situations Facilitation techniques • Required skills Problem solving of activity-specific problems as well as client interaction/conflict Conflict resolution and negotiation skills to resolve conflict that arises Interpersonal skills to enhance interaction with clients Communication, i.e., verbal, written and listening skills |
Resource implications | • Physical resources - assessment of this unit of competency requires access to groups of clients participating in a recreation or sport activity or persons within a recreation or sporting organisation • Human resources - assessment of this unit of competency will require human resources consistent with those outlined in the Assessment Guidelines. That is, assessors (or persons within the assessment team) should be competent in this unit but preferably be competent in the unit at the level above be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area have attained the National Competency Standards for Assessment: BSZ401A , BSZ402A and BSZ403A |
Consistency in performance | Due to issues such as differences in client groups, this unit of competency must be assessed over the facilitation of an activity with a minimum of two (2) different groups, in order to ensure consistency of performance over the Range Statements and contexts applicable to group facilitation |
Context for assessment | This unit of competency must be assessed in the context of facilitating a sport or recreation activity for a group of clients. For valid and reliable assessment the clients should be real (i.e., not peers), and the sport or recreation activity should be similar to those that occur in the learners work environment. The environment should be safe with the hazards, circumstances and equipment likely to be encountered in a real workplace This unit of competency should be assessed through the observation of processes and procedures, oral and/or written questioning on required knowledge and skills and consideration of required attitudes Where performance is not directly observed and/or is required to be demonstrated over a "period of time" and/or in a "number of locations", any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons |
Range Statement
The Range Statements provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. The Range Statements relate to the unit as a whole and helps facilitate holistic assessment. In addition, the following variables may be present for this particular unit of competency:
Barriers | All categories • includes factors that may be barriers to group formation conflict of interest conflict between individual and group goals personality clashes poor communication skills poorly defined responsibilities and roles |
Facilitation skills | All categories • strategies for group work include goal setting group management monitoring and review processes negotiation defining roles and responsibilities |
Groups | All categories types of groups may include full time employees part time employees clients volunteers differences within groups may include gender culture socio-economic |
Group dynamics | All categories • communication • decision making • conflict resolution • trust • safety • respect |
Group performance | All categories • criteria • monitoring and assessment methods • factors that may contribute to optimal performance task allocation mentoring |
Needs | All categories • physical and/or • emotional |
Problems | All categories factors that may impede group performance conflict of interest conflict between individual and group goals personality clashes inadequate/inappropriate skills to perform task poor communication skills lack of group cohesion and commitment to group goals inadequately defined goals poorly defined responsibilities and roles |