- PUATEA001B - Work in a team
PUATEA001B
Work in a team
Application
The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package. This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible. | |
Prerequisites
Prerequisite Unit/s | Nil |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Contribute to team activities | 1.1 Roles and responsibilities of team members are recognised 1.2 Contribution is made to identifying team goals and objectives 1.3 Activities are completed to required standard within timeframe and in accordance with organisation's policies and procedures 1.4 Assistance in the completion of tasks is requested from other team members where appropriate 1.5 Team members are assisted to ensure efficient and safe completion of tasks in accordance with organisation's policies and procedures 1.6 Participation by team members is encouraged and acknowledged 1.7 Changes in allocated role and responsibilities are implemented 1.8 Team meetings are attended regularly and punctually |
2. Share knowledge and information | 2.1 Information relevant to work is communicated effectively with team members to enable efficient completion of tasks in accordance with the organisation's policies and procedures 2.2 Knowledge and skills are shared between team members |
3. Give and receive support to/from team members | 3.1 Feedback/assistance is given to other team members in an appropriate manner 3.2 Team members are supported in achieving workplace goals 3.3 Feedback from other team members is acted upon appropriately |
Required Skills
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
encouraging others/team members following instructions interpersonal skills listening and using a variety of communication skills providing suggestions and information reporting information |
Required Knowledge |
composition of workplace teams and roles and responsibilities of team members non operational and operational communication processes techniques for giving and receiving feedback in a constructive manner techniques for supporting others |
Evidence Required
Critical aspects for assessment and evidence required to demonstrate competency in this unit | It is essential for this unit that competence be demonstrated in the effective communication and contribution to the achievement of tasks consistent with agreed goals Consistency in performance Evidence will need to be gathered over time in a variety of team situations including regular work group and occasional or one-off work group |
Context of and specific resources for assessment | Context of assessment On the job or in a simulated workplace environment Specific resources for assessment No special requirements |
Guidance information for assessment | Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package. |
Range Statement
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. | |
Teams comprise | two or more people working towards a shared purpose |
Appropriate situation to request assistance may include | difficulty meeting timelines to comply with occupational health and safety requirements unsure of best method to complete task to maximise efficiency |
Assisting other team members may include | own tasks completed to comply with occupational health and safety requirements assistance requested actions of others do not comply with requirements other team member appears to be having difficulty completing task |
Contribute to workplace goals may include | completion of task achievement of new competencies development of new skills attainment of new knowledge personal development |
Activities may include | Working with other members of a team in a work environment or responding in a combat or support role to natural emergencies technological/industrial emergencies civil/political emergencies and non emergency operations including community events public relations - activities sporting events parades festivals |
Conditions under which this competency may be required include | hazardous conditions eg adverse weather after dark operations difficult terrain time pressure varying time frames from immediate/short term to long term response operations varying access to equipment/resources necessitating the use of improvised techniques single or multi organisation responses dealing with human behaviours that result from emergency situations non-emergency operations and events eg training and community education |
Appropriate feedback on performance may include | acknowledging initiative aptitude ideas performance and assistance providing constructive criticism |
Organisation's policy and procedures may vary between sectors and organisations and may include | legislation relevant to the operation/incident/response legislation relevant to the organisation operational corporate and strategic plans operational procedures operational performance standards organisation's personnel practices policy and procedures organisation's quality standards |
Communication processes may include | established organisation's procedures for recording and reporting the use of logs notebooks pagers radios and telephones team members may be geographically dispersed and require communication systems and technology to remain in contact |
Sectors
Not applicable.
Employability Skills
This unit contains employability skills. |
Licensing Information
Not applicable.