Application
The unit of competency describes the outcomes required to monitor the quality of output, following quality and product care procedures in a variety of work settings, including a forest environment, saw mill, wood chip mill, veneer mill, board/plywood mill, timber treatment plants, downstream processing of timber, forest products factory, forest products sales and service, horticultural, domestic, local council, emergency services environment.
This unit is relevant for a broad range of job roles across a range of industry sectors. The product referred to in this unit may be trees, logs, seed, planting stock, timber, panels or board.
No licensing, legislative, regulatory, or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. Prepare to apply quality and product care procedures. | 1.1 Review work order and where required check with appropriate personnel. 1.2 Identify quality system procedures to be applied. 1.3 Visually inspect products before processing in line with work health and safety (WHS) policies and procedures. 1.4 Determine product specifications. |
2. Monitor and control care of products. | 2.1 Plan product recovery to optimise the resource value and minimise waste. 2.2 Plan potential of materials to provide the highest value added return. 2.3 Assess and report on species, timber structure, features and characteristics as required by the enterprise. 2.4 Grade materials and direct to best end use in line with industry standards as required by the enterprise. 2.5 Regularly maintain and adjust machinery and equipment to minimise waste and damage. 2.6 Assess and rectify problems as they occur to avoid further loss of product. |
3. Monitor and control quality of output. | 3.1 Assess products against quality and customer specification requirements. 3.2 Prepare products for despatch in a manner that prevents or minimises damage. 3.3 Supply customer with finished products in line with work order and workplace procedures. 3.4 Record and report on quality and product care procedures in line with workplace procedures. |
Evidence of Performance
A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit.
follow organisational policies and procedures relevant to conducting quality and product care procedures
conduct quality and product care procedures in line with environmental legislation and workplace procedures
record and report workplace information and maintain documentation in regard to the product care and control.
Evidence of Knowledge
A person competent in this unit must be able to demonstrate knowledge of:
workplace procedures relating to product quality and care specified in performance evidence:
communicating product requirements and outcomes of product review
identifying and resolving faults with product
recording and reporting workplace information
maximising product or resource use
assessing timber for recovery
environmental protection requirements in relation to:
safely disposing of waste material
organisational guidelines for recycling defective product, off-cuts and residue
indicators of sub-standard product:
breakages
contamination
holes
insect attack
machine-caused defects
variable surface finishes
timber colour
mathematical procedures for estimating and measuring product against specifications
requirements of the following quality systems that would apply to product care and quality:
enterprise-based system
ISO9000 series
second party certification
third party certification
specifications of the products being processed
types of tools and equipment used in the product process, and procedures for their safe use and maintenance
work health and safety policies and procedures relevant to product care and quality:
personal protective equipment and clothing
safety equipment
eliminating hazardous materials and substances
first aid equipment
identifying hazards in the work process and assessing and controlling their risk
managing fatigue
manual handling techniques
machine isolation and guarding.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessors must:
hold the appropriate competency standards as outlined in the regulations; and
be able to demonstrate vocational competencies at least to the level being assessed; and
be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.
Assessment Conditions
The following resources must be made available:
product and equipment relevant to undertaking work applicable to this unit
product specification manuals
work instructions and procedures:
customer service procedures
product care procedures
quality system information
relevant personnel for the purposes of communicating information.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessor requirements
Assessors must:
hold the appropriate assessor competency standards as outlined in regulations; and
be able to demonstrate vocational competencies at least to the level being assessed; and
be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.
Foundation Skills
This section describes those core and employment skills that are essential to performance and are not explicit in the performance criteria. | |
Oral communication skills to: | establish and maintain communication with others in the workplace while inspecting products to ensure own safety and that of others. |
Reading skills to: | read at times complex workplace procedures and product documentation. |
Numeracy skills to: | estimate and measure products and compare them to specifications. |
Range Statement
Not Applicable
Sectors
Forest Growing and Management
Harvesting and Haulage
Sawmilling and Processing
Timber Manufactured Products
Timber Merchandising
Wood Panel Products
Timber Truss and Frame Design and Manufacture