applicable regulations and legislation such as: relevant state/territory environmental protection legislation relevant state/territory work health and safety (WHS)/occupational health and safety (OHS) legislation appropriate loading techniques such as labelling items appropriate use of materials and tools client service requirements including language, courtesy, behaviour and problem solving different locations where work may be conducted: client’s home/workplace controlled or open environments exposed conditions restricted spaces vehicle on the road workplace, warehouse or depot furniture dismantling and reassembly techniques housekeeping standards and procedures during a removal methods of securing a load on a removal vehicle packing techniques for various types of furniture and effects relevant information/documents such as: award, enterprise bargaining agreement and other industrial arrangements client instructions relevant codes of practice emergency procedures industry codes for furniture removal operations manufacturer instructions quality assurance procedures removal documentation standards and certification requirements workplace procedures and policies for packing and unpacking cartons, furniture and effects risks when packing, unpacking, dismantling and reassembling furniture and effects during a removal and related precautions to control these risks special precautions required for some furniture and effects WHS/OHS procedures and guidelines concerning packing, unpacking, disassembling and reassembling furniture and effects workplace procedures and policies for packing, unpacking, dismantling and reassembling furniture and effects. |