Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITXLAN001 Mapping and Delivery Guide
Conduct basic oral communication in a language other than English
Version 1.0
Issue Date: July 2024
Qualification | - |
Unit of Competency | SITXLAN001 - Conduct basic oral communication in a language other than English |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes, skills and knowledge required to use and understand very simple and commonly used expressions of a predictable nature in a language other than English. It covers activities, such as welcoming and farewelling customers, providing face-to-face routine customer service and other routine workplace activities. There is no direct parity with any formal language proficiency ratings or assessment frameworks, but this unit broadly relates to International Second Language Proficiency Ratings (ISLPR) 1.The unit applies to all industry contexts and to individuals working at different levels of responsibility. This could include frontline, supervisory or management personnel.This unit can be used for the assessment of basic oral proficiency in any language other than English. This unit does not prepare individuals for the role of a translator or interpreter. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated in an operational environment or workplace activity for which communication in languages other than English is required. This can be: an industry workplace a simulated industry environment. Assessment must ensure access to: other people with whom the individual can interact in the relevant language; these can be: customers in an industry workplace who are assisted by the individual during the assessment process; or individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation resources that support communication in languages other than English: dictionaries and phrase books language mats signs industry materials, written in languages other than English. Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors. |
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Prerequisites/co-requisites | |||
Competency Field | Languages other than English |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Initiate communication. |
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Element: Communicate in a language other than English to support routine workplace activities. |
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