ICTWHS2170B - Follow work health and safety and environmental policies and procedures Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTWHS2170B Mapping and Delivery Guide Follow work health and safety and environmental policies and procedures
Version 1.0 Issue Date: July 2024
Qualification
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Unit of Competency
ICTWHS2170B - Follow work health and safety and environmental policies and procedures
Description
This unit describes the performance outcomes, skills and knowledge required to follow safe work practices and environmental policy in managing telecommunications workplace tasks. It involves awareness of the safe handling of active optical fibre, cabling, laser sources and equipment.The unit requires the ability to apply work health and safety (WHS) requirements, the basic principles of risk management, and prevention of injury and illness on construction sites involving the NBN in particular, and all other locations where telecommunications work is performed.This unit includes the ability to recognise asbestos hazards and take steps to minimise associated risks. Removal of asbestos is a licensed activity covered by the units of competency CPCCDE3014A Remove non-friable asbestos.Some cabling and installation work may fall within the definition of construction work. People entering the construction site are required to complete the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (Australian Safety Compensation Council, May 2007), sometimes referred to as the ‘White Card’.The unit CPCCOHS1001A Work safely in the construction industry from the CPC08 Construction, Plumbing and Services Training Package fulfils this requirement.
Employability Skills
This unit contains employability skills.
Learning Outcomes and Application
The unit applies to field officers deploying broadband access networks using optical technologies. They combine technical skills with specific WHS skills to work safely on live systems.The unit also applies to telecommunications staff working under supervision in a technical environment. This includes school-based workers, entry-level workers, trainees and apprentices.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Nil
Competency Field
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Apply WHS regulatory requirements
Identify WHS requirements relevant to own work, role and responsibilities and comply with safe work practices
Apply duty of care requirements
Element: Follow workplace procedures for identifying hazards and using control measures to control risk
Identify and report common construction hazards in the work area to designated personnel according to workplace procedures
Identify and follow WHS requirements, workplace procedures and work instructions to control hazards and risks
Comply with safe work practices and principles of risk management
Implement duty of care requirements
Complete job safety analysis (JSA) sheet or safe work method statement (SWMS) according to work requirements, including hazard identification and risk assessment
Use and complete checks to personal protective equipment according to work requirements
Assess and test for harmful gases associated with the workplace
Element: Identify safety requirements for work with optical fibre equipment
Identify safe work practices when handling optical fibre, lasers and optical connectors according to relevant Australian standards
Identify safe work practices when handling and disposing of chemical waste
Element: Identify WHS communication and reporting processes
Identify WHS communication processes, information and documentation
Identify the role of designated WHS personnel and safety signs and symbols
Identify procedures and relevant authorities for reporting hazards, incidents and injuries
Identify general procedures for responding to incidents and emergencies
Identify procedures for accessing first aid
Identify and demonstrate requirements for selecting and using relevant personal protective equipment
Identify fire safety equipment
Element: Contribute to WHS and environmental issues in the workplace
Discuss WHS and environmental issues with designated personnel according to workplace procedures, and relevant WHS policies and environmental requirements
Contribute to participative arrangements for WHS and environmental management in the workplace within organisational procedures, scope of responsibilities and own competencies
Record and report WHS issues, risks and hazards to designated personnel
Element: Identify and respond to minor traffic management
Assess traffic safety requirements of the general location with respect to regulatory and organisational requirements
Identify a safe work zone around vehicle and work space using traffic cones and signs according to regulatory requirements
Identify and respond to changed traffic conditions
Element: Identify and respond appropriately to a confined space
Identify a confined space in line with regulatory or organisational guidelines
Refer the telecommunications work in the identified confined space to appropriate trained personnel
Element: Identify and respond appropriately to asbestos hazards
Identify asbestos hazards or their likelihood
Respond to asbestos hazards or their likelihood
Report identified or suspected asbestos hazards to designated personnel according to workplace procedures
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
recognise and report hazards to designated personnel
follow workplace procedures necessary to control risks in the workplace
identify and apply safe handling procedures for optical fibres and laser sources
identify and respond appropriately to asbestos, traffic and confined spaces hazards in the workplace.
Context of and specific resources for assessment
Assessment must ensure access to:
relevant WHS Acts, regulations and codes of practice
WHS implementation resources, such as sample forms, signs and procedures
personal protective equipment
first aid equipment
fire safety equipment
organisational WHS policies and procedures
relevant work areas for identification of hazards and control measures.
optic fibre cabling and equipment.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate applying safety aspects to the handling of optical fibres and lasers
direct observation of the candidate following or participating in common WHS workplace procedures
oral or written questioning to assess knowledge of WHS concepts and applications
evaluation of written reports on hazards and safety recommendations.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to:
ask effective questions and clarify requirements
listen to, and liaise with, relevant personnel on technical and operational matters
raise and report WHS matters, discuss and relay WHS information to others
explain legislative requirements and principles of risk management, safety signs and symbols and common hazards in relation to own work
literacy skills to:
interpret technical documentation and standards
incorporate technical language into written tasks, such as reporting on recommendations to minimise hazards and injury
numeracy skills to interpret technical data, such as specifications of laser operations
problem-solving skills to use methodology that minimises risk
research skills to access technical information and sources to understand and report on safety requirements
safety awareness skills to:
apply required precautions and action to minimise, control or eliminate hazards associated with work activities
recognise asbestos and the likelihood of asbestos in work area
select and use required personal protective equipment that conforms to industry and WHS standards
work systematically with required attention to detail without injury to self and others, and damage to goods or equipment
select and use appropriate methods for laser handling.
Required knowledge
applicable federal, state and territory WHS procedures, regulations, standards, codes of practice and industry standards and guidance notes relevant to own workplace, role and responsibilities
differences between federal, state and territory WHS legislation and regulations
common construction hazards
asbestos hazards and their potential risk for workers and the community
common construction hazards and common hazards in relation to own work
general construction work activities that require licences, tickets or certificates of competency
environmental control processes:
air quality management
disposal and handling of hazardous and dangerous substances
noise pollution
safe disposal of fibre offcuts
stormwater and materials spillage
waste disposal
WHS responsibilities and rights of duty holders/workplace parties under environmental and WHS regulations and codes of practice, including:
persons in control of construction work or projects
employers and self-employed persons
persons conducting a business or undertaking (PCBUs) and their officers
supervisors
employees
designers
inspectors
manufacturers and suppliers
optical fibres and equipment:
hazards relating to handling of optical fibre and laser light source in the workplace
injuries:
damage to retina from lasers
damage to lungs from inhalation of fibre offcuts and particles
needle stick injury from fibres and offcuts
laser warning signs and labels relating to optical fibre components and equipment
safety requirements when handling and working with:
devices
laser light sources
optical fibre connectors
optical fibres
patch cords
own responsibilities to comply with safe work practices including those relating to:
asbestos hazards
confined spaces
housekeeping
identification of hazards
preventing bullying or harassment
smoking
use of amenities
use of drugs and alcohol
principles of risk management for construction work, including:
hazard identification
risk assessment and control
ways in which WHS is managed in the workplace, and activities required under WHS legislation, including:
hazard identification
hazards that exist in the workplace
WHS instruction
preferred order of ways to control risks (hierarchy of control)
risk assessment and controls
role of WHS committees and representatives
training and provision of WHS information
types of common personal protective equipment and fire safety equipment
types of WHS information and documentation
workplace environmental and WHS procedures relevant to the work being undertaken, including procedures for:
designated personnel responsible for WHS
employee/worker participation in WHS management
general first aid response requirements
general workers’ compensation and injury management requirements
meaning of WHS symbols found on signs and labels in the workplace
raising WHS issues
recognising and reporting on:
accidents
asbestos hazards
dangerous occurrences
emergencies
hazards
incidents
injuries
near misses
responding to:
accidents
emergencies
evacuation procedures
fires
hazards
incidents
injuries
work operations to control risks
traffic control for a single vehicle
risks associated with confined spaces and appropriate responses.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
WHS requirements include:
applicable and relevant national safety standards
construction industry WHS standards and guidelines
federal, state and territory WHS legislation, regulations, standards and codes of practice
industry standards, guidance notes, guidelines, Australian standards and other documents applicable to own workplace, work, role and responsibilities
National Code of Practice for Induction Training for Construction Work
requirements for licences, tickets and certificates of competency
responsibilities, duties and rights of duty holders and workplace parties (including health and safety representatives, committees and supervisors) under environmental and WHS Acts and regulations.
Safe work practices may relate to:
access to site amenities, including:
drinking water
toilets
appropriate warning labels on cabinets and enclosures
avoiding contact with hazardous chemicals, including not inhaling or swallowing such materials
avoiding drugs and alcohol at work
being aware of how to respond to potential accidents
ensuring manufacturer’s warnings and instruction labels in relation to the laser product are not damaged or obscured during installation
general requirements for:
safe use of plant and equipment
use of personal protective equipment and clothing
housekeeping to ensure a clean, tidy and safe work area
no hazardous chemicals, including fibre particles and solvents, left on site at the completion of the work
preventing bullying and harassment
relevant Australian standards relating to WHS
specific organisational safety requirements
smoking in designated areas only
storing and removing debris
using a wet cleaning process and making sure all solvent residues are disposed of according to environmental policy
warning labels used in conjunction with laser and optical fibre systems.
Duty of care requirements relate to:
legal responsibilities, duties and rights of duty holders and workplace parties as specified in WHS Acts, regulations and codes of practice
own duties to comply with safe work practices:
activities that require licences
tickets
certificates of competency
specific and general duties and responsibilities of particular individuals, workplace parties and others (as prescribed in applicable federal, state and territory WHS legislation and regulations), including:
construction and other supervisors
construction and other workers
designers
employers and self-employed persons
PCBUs and officers
WHS inspectors
manufacturers, importers, suppliers, installers and commissioners
persons in control of the work site
subcontractors.
Common construction hazards may include:
confined spaces
electricity
excavations, including trenches
falling objects
hazardous chemicals and dangerous goods
hot and cold working environments
manual handling
noise
operation of plant and equipment
traffic and mobile plant
unplanned collapse
ultraviolet (UV) radiation
working at heights.
Designated personnel may include:
managers
PCBUs and officers
WHS personnel
worker health and safety representatives
other persons authorised or nominated by the organisation or industry to:
approve specified work
direct specified work
inspect specified work
perform specified work
supervisors
team leaders.
Workplace procedures may include:
risk assessment
worker consultation and participation
hazard control
emergency responses to:
accidents
fires
other emergency incidents and events
identifying hazards
reporting WHS issues
resolving WHS issues
using personal protective equipment.
Measures for controlling hazards and risk may include:
administrative controls
elimination
engineering controls
isolation
personal protective equipment
substitution.
Hazards may include:
activating equipment without notifying other staff who may be working remotely on the network
hazardous chemicals, including:
cleaning alcohol and other solvents
epoxy resins and chemicals that cause cancer, allergies or that can damage health in any way
environmental hazards:
air pollution
damage to natural or heritage precincts
dangerous gases, heavy or noxious metals pollution, release of hydrochlorofluorocarbons (HCFC)
ground water contamination
noise
petrochemical spillage
flammable cleaning chemicals fluids and solvents
fibre offcut damage to eyes and skin
health hazards, including:
hazardous chemicals and dangerous goods
handling of optic fibres and lasers
infective agents, including viruses and bacteria
risk of sustained injury from repetitive tasks
inhalation of fibre offcuts and particles from vacuum cleaning of work site
laser damage to eyes
safety hazards:
manual handling (lifting, biomechanical)
tasks such as welding
working at heights
radio frequency (RF) radiation.
Principles of risk management include:
identifying hazards
assessing the risks involved
worker participating in, and consulting on, all risk management activities
consulting and reporting to ensure involvement of relevant workers
controlling risks
monitoring the effectiveness of controls.
Job safety analysis sheet or safe work method statement may include:
sheets to record the steps in the risk management process:
identification
assessment
control
monitoring
primary application of assessment
as specified in workplace procedures, policies and processes.
Hazard identification includes:
checking equipment and work area:
before work commences
during work
housekeeping
reviewing accident or incident records
workplace inspections
as specified in workplace procedures, policies and processes
Risk assessment includes:
a scale:
low
medium
high
awareness of likelihood and consequence factors
JSA
as specified in workplace procedures, policies and processes.
Personal protective equipment may include:
breathing apparatus:
dust masks
respirators
clothing:
boots and other safety footwear
gloves
high visibility retro reflective vests
overalls
protective jackets or pants for preparing, cutting or jointing optical fibres
aprons
arm guards
eye protection:
protective eyewear designed specifically for laser
goggles
face and head protection:
face masks
helmets and hard hats
hearing protection
protective, well-fitting clothing
UV protective clothing and sunscreen
radiation detectors.
Assessing and testing for harmful gases include:
using gas detection equipment
reporting and responding to a positive test for gases in line with organisational guidelines
following workplace procedures and complying with legislative and regulatory requirements.
Australian standards may include:
Australian Communications Industry Forum (ACIF) standards and codes
Australian Communications and Media Authority (ACMA) standards TS 14
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
cabling security codes and regulations
Communications Cabling Manual (CCM) Volume1
Environmental Protection Acts
International Standards ISO 9000 and 9001
International Telecommunications Union (ITU) recommendations
WHS Acts and relevant codes and standards
road and traffic control legislation and codes
technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006
Telecommunications Act and relevant codes.
WHS communication processes may include:
discussions with worker health and safety representatives
processes for raising WHS issues
toolbox talks
WHS meetings
WHS notices, newsletters, bulletins and correspondence
WHS participative arrangements
workplace consultation relating to WHS issues and changes.
WHS information and documentation may include:
accident and incident reports
Australian standards
construction documentation and plans
emergency information contact
evacuation plans
guidance notes
job safety analyses
labels
proformas for reporting hazards, incidents and injuries
reports of near misses and dangerous occurrences
risk assessments
safe work method statements
safety data sheets (SDS)
safety meeting minutes
site safety inspection reports
WHS Acts, regulations and other codes of practice.
Designated WHS personnel may include:
first aid officers
WHS committee members
WHS representatives
supervisors.
Safety signs and symbols may include:
emergency information signs:
equipment
exits
first aid
fire signs and location of fire alarms and fire fighting equipment
hazard, danger and warning signs
regulatory signs:
mandatory
limitation or restriction
prohibition
safety tags and lockout:
danger tags
out of service tags.
Relevant authorities may include:
emergency services:
ambulance
emergency rescue
fire brigade
police
supervisor
WHS regulatory authority.
Incidents may include:
accidents resulting in personal injury or damage to property
near misses or dangerous occurrences which do not cause injury but may pose an immediate and significant risk to persons or property, and need to be reported so that action can be taken to prevent recurrence, for example:
breathing apparatus malfunctioning to the extent that the user’s health is in danger
collapse of the floor, wall or ceiling of a building being used as a workplace
collapse or failure of an excavation more than 1.5 metres deep, including any shoring
collapse or partial collapse of a building or structure
collapse, overturning or failure of the load bearing of any scaffolding, lift, crane, hoist or mine-winding equipment
damage to or malfunction of any other major plant
electric shock
electrical short circuit, malfunction or explosion
fire or escape of gas, hazardous substance or steam
any other unintended or uncontrolled incident or event arising from operations carried on at a workplace.
General procedures for responding to incidents and emergencies may include:
basic emergency response:
keep calm
raise alarm
obtain help
evacuation
notification of designated WHS personnel and authorities
referring to site emergency plans and documentation
when and how to notify emergency services.
Emergencies may include:
chemical spill
fire
injury to personnel
structural collapse
toxic and flammable vapours emission
vehicle and mobile plant accident.
Fire safety equipment may include:
breathing apparatus
fire blankets
fire fighting equipment.
Environmental requirements must include:
clean-up management
dust management
noise management
waste management.
Participative arrangements may include:
arrangements for documenting, communicating and following up requests and suggestions relating to WHS issues
arrangements or processes for raising and communicating WHS concerns
electing worker health and safety representatives
informal WHS meetings
planning committees
purchasing committees
WHS committees
WHS reports and other processes for advising workers on WHS issues and matters.
Traffic safety applies to safety of:
pedestrians passing an area where work is being conducted
vehicles passing an area where work is being conducted
workers working adjacent to traffic.
Confined spaces applies to:
spaces clearly labelled as confined spaces
spaces that meet the general specifications for a confined space.
Asbestos hazards may be found in:
corrugated asbestos roofing
eaves of houses
meter boxes
pit and pipe infrastructure
wall cladding.
Respond to asbestos hazards may include:
notifying designated personnel and authorities
closing the worksite to further activity
barricading the work area
avoiding any disturbance of the work area
exercising a duty of care to self, fellow workers and the public.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Identify WHS requirements relevant to own work, role and responsibilities and comply with safe work practices
Apply duty of care requirements
Identify and report common construction hazards in the work area to designated personnel according to workplace procedures
Identify and follow WHS requirements, workplace procedures and work instructions to control hazards and risks
Comply with safe work practices and principles of risk management
Implement duty of care requirements
Complete job safety analysis (JSA) sheet or safe work method statement (SWMS) according to work requirements, including hazard identification and risk assessment
Use and complete checks to personal protective equipment according to work requirements
Assess and test for harmful gases associated with the workplace
Identify safe work practices when handling optical fibre, lasers and optical connectors according to relevant Australian standards
Identify safe work practices when handling and disposing of chemical waste
Identify WHS communication processes, information and documentation
Identify the role of designated WHS personnel and safety signs and symbols
Identify procedures and relevant authorities for reporting hazards, incidents and injuries
Identify general procedures for responding to incidents and emergencies
Identify procedures for accessing first aid
Identify and demonstrate requirements for selecting and using relevant personal protective equipment
Identify fire safety equipment
Discuss WHS and environmental issues with designated personnel according to workplace procedures, and relevant WHS policies and environmental requirements
Contribute to participative arrangements for WHS and environmental management in the workplace within organisational procedures, scope of responsibilities and own competencies
Record and report WHS issues, risks and hazards to designated personnel
Assess traffic safety requirements of the general location with respect to regulatory and organisational requirements
Identify a safe work zone around vehicle and work space using traffic cones and signs according to regulatory requirements
Identify and respond to changed traffic conditions
Identify a confined space in line with regulatory or organisational guidelines
Refer the telecommunications work in the identified confined space to appropriate trained personnel
Identify asbestos hazards or their likelihood
Respond to asbestos hazards or their likelihood
Report identified or suspected asbestos hazards to designated personnel according to workplace procedures
Forms
Assessment Cover Sheet
ICTWHS2170B - Follow work health and safety and environmental policies and procedures
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
ICTWHS2170B - Follow work health and safety and environmental policies and procedures
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent