Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to liaise with customer and colleagues and negotiate with site owner
literacy skills to interpret technical documentation, specifications and service orders
numeracy skills to:
set up
take measurements
interpret results
planning and organising skills to organise and prepare installation resources
problem-solving skills to respond to typical installation challenges
task-management skills to:
adhere to all safety requirements
work systematically with required attention to detail
technical skills to:
perform diagnostic procedures
use hand and power tools
use test equipment to install equipment.
Required knowledge
broad knowledge of whole industry product range
contemporary equipment and connection methods
customer service principles, particularly dealing with customers face to face
enterprise or service specific knowledge of products and services supplied
OHS general principles and enterprise-specific JSA requirements
overview knowledge of:
objectives and methods of training for product use for customer education
radio frequency (RF) theory, principles and safety
telephony principles to support return path awareness
pre-installation enterprise-specific requirements
quality assurance of enterprise requirements
return path technology.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant legislation, codes, regulations and standards may include: | Australian Communications Industry Forum (ACIF) standards and codes AS Communications Cabling Manual (CCM) Volume 1 AS/NZS 3000:2007 AS/NZS 3080:2003 AS/NZS 3084:2003 AS/NZS 3085.1:2004 AS/NZS IEC 61935.1:2006 AS/NZS IEC 61935.2:2006 AS/NZS ISO/IEC 14763.3:2007 AS/NZS ISO/IEC 15018:2005 AS/NZS ISO/IEC 24702:2007 cabling security codes and regulations Environment Protection Acts Trades Practices Act Institute of Electrical and Electronics Engineers (IEEE) standards ISO Draft 11801 OHS Acts and relevant codes and standards regulated or industry codes of practice, including appropriate Australian Communications and Media Authority (ACMA) standards technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006. |
Safety hazards may refer to: | debris excessive dust or noise exposed electrical wiring exposed machinery industrial spilled chemicals unsafe spatial separation of cables unsafe structures wet areas. |
Digital reception may include: | services: community television FTA (open broadcast TV) IPTV pay TV service provision media: cable satellite terrestrial wireless. |
Barriers to installation may include: | furniture location internal walls personal safety provision and location of power outlets. |
Tools may include: | crimping tool hand tools power tools stripping tool terminating tools tool kit. |
Signal level may refer to: | level of signal required to operate equipment effectively set by carrier specifications. |
Customer equipment may include: | audiovisual (AV) units digital TV IPTV unit master antenna television (MATV) units. |
Cabling may refer to : | coax data cable optical patch cable. |
OHS and environmental requirements may relate to: | identifying other services including power and gas personal protective equipment: earmuffs gloves head protection masks protective suits safety boots safety glasses safe work practices, such as the safe use and handling of: chemicals materials tools and equipment safety equipment: flashing lights safety barriers warning signs and tapes witches hats special access requirements environmental considerations: clean-up protection stormwater protection waste management. |
Functional test may include: | carrier specific test noise measurements qualitative test signal power level spectrum analysis use of test pattern voltage alignment tests. |
Services may include: | community television FTA (open broadcast TV) IPTV pay TV. |
Warranties may relate to: | support provided by network service provider support specified by the equipment manufacturer or supplier. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist