Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CSCORG202A Mapping and Delivery Guide
Communicate effectively
Version 1.0
Issue Date: July 2024
Qualification | - |
Unit of Competency | CSCORG202A - Communicate effectively |
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Description | This unit of competency describes the outcomes required to carry out a range of communication functions to enable effective transfer of information within the organisation. It includes exchanging information for specific purposes, adapting communication to people and situations, communicating in work groups, written communication and maintaining the security of information.The unit is about communicating effectively with people - non-verbally, orally, in writing and using electronic and/or telecommunication systems. This is an essential aspect of all jobs in government and community safety sectors.This unit replaces and is equivalent to CSCORG002A Communicate effectively. | ||
Employability Skills | The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit applies to candidates with both general and specialist competencies from a range of occupational areas. For this reason the unit may be customised, particularly in the assessment of knowledge based on different organisational, sector and locational requirements.In practice, workplace communication overlaps with other generalist or specialist work activities such as delivering client services, handling information, preparing reports, using resources, using technology, etc. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable Not applicable | ||
Competency Field | Not applicable |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Exchange information for specific purposes. |
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Element: Adapt communication to people and situations. |
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Element: Communicate effectively in the work group. |
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Element: Communicate in writing. |
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Element: Maintain the security of information. |
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