The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Work order information may include: | access to work site, including: access and egress points timing of access budget allocations completion times and dates human resource requirements to complete the work tasks job requirements and tasks legislative and local government requirements, including environmental protection requirements OHS requirements and emergency response procedures requirements for working in isolated and remote locations resource requirements, such as equipment and materials specific client requirements, such as: dress and presentation requirements relationships with other activities use of signage and barriers work schedules work site contact persons. |
Company requirementsmay include: | business and performance plans client communication procedures client confidentiality procedures client service standards communication channels and reporting procedures company goals, objectives, plans, systems and processes company issued identification badge, card or pass company policies and procedures, including: access and equity policy, principles and practice OHS policies and procedures, including control procedures maintenance procedures for equipment and PPE those relating to own role, responsibility and delegation work site access security clearance procedures company service standards dress and presentation requirements duty of care, code of conduct and code of ethics emergency response and evacuation procedures employer and employee rights and responsibilities environmental protection requirements personnel practices and guidelines quality and continuous improvement processes and standards records and information systems and processes training materials (induction, refresher and new skills) use of contractors. |
Appropriate personsmay include: | clients colleagues managers persons in control of work sites supervisors. |
Hazardsmay include: | allergic reactions to chemicals and equipment, including latex allergies biological and animal waste bites and stings blood and blood-stained products confined and restricted spaces contaminated clothing, materials and equipment damaged or inappropriate equipment dust and fibres electrical hazards arising from: cables electrical fittings: switches lights untested electrical equipment fatigue fire gas heights inadequate lighting and ventilation infectious and zoonotic diseases, such as: Q fever scabies mobile equipment and vehicle hazards around plant and vehicles moving or unguarded machinery and parts noise occupational violence and bullying poor personal hygiene practices spill, splash and spray release of substances with negative environmental impact synergistic chemical reactions, such as: hazardous incompatibility reactivity syringes or other sharps ultraviolet light unsafe manual-handling techniques, including awkward and repetitive postures unsafe underfoot conditions, such as slippery, uneven and rough surfaces unrestricted people access waste and waste disposal work in extremes of temperature work in unfamiliar, isolated or remote environments. |
Legislative requirementsmay include: | Australian standards, quality assurance and certification requirements award and enterprise agreements industry advisory standards and codes, such as: building codes dangerous goods codes relevant commonwealth, state and territory legislation and local government regulations that affect company operation, including: anti-discrimination and diversity policies chemical controls chemical registers and manifests consumer protection legislation energy conservation environmental protection equal employment opportunity freedom of information industrial equipment certificates of competency or licences industrial relations OHS Acts and regulations privacy public health trade practices water conservation workplace consultative arrangements. |
Occupational health and safety (also known as workplace health and safety) requirementsmay relate to: | allergic reactions, such as contact dermatitis communication devices for remote and isolated locations, such as: mobile phone two-way radio dermatoxicological control and prevention measures emergency procedures for eye and skin contact, inhalation and ingestion of toxic substances hazard identification and risk assessment mechanisms health surveillance and monitoring, such as regular blood testing hierarchy of hazard control procedures injury and dangerous reporting maintaining clear access ways national and industry standards and codes of practice OHS control procedures, such as: health and safety plans job plans job safety analyses risk assessments safe operating practices and procedures safe system of work statements safe work instructions work method statements chemical routes of entry potential symptoms of exposure to chemicals safe work practices for equipment, PPE and chemical storage, including interpretation of: MSDS hazardous substance information, such as long latency periods safety, induction and refresher training selection and use of PPE and clothing appropriate to the hazard ultraviolet light up-to-date electrical test and tag compliance use of chemicals according to MSDS use of residual current devices use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals. |
Carpetmay include carpet, mats and rugs made from: | mixed blends natural fibres, such as: organic (plant) fibres, such as cotton and sisal silk wool synthetic fibres, such as: acrylic nylon polyester polypropylene. |
Testingmay include: | burn test chemical test sink and float test. |
Soil types may be wet or dry and include: | beverages candle wax chewing gum cigarette butts dust dye stuffs food grease heavy dirt build-up hospital waste hydrocarbons industrial and chemical waste lipstick nail polish oil paper plant stains rainwater shoe polish tar. |
Cleaning techniquesmay include: | agitation assisted drying dwell time grooming low-water usage neutralisation pre-treatment chemical application removal by absorption vacuuming to prepare work site. |
Personnelmay include: | client’s staff members colleagues general public venue, facility, or shopping centre staff and/or management. |
Equipmentmay include: | carpet-cleaning bonnets and hand bonnets carpet-drying equipment, such as: air movers drying bonnets carpet groomers carpet spot-cleaning kits cloths, such as towelling extraction units, such as: self-contained vehicle-mounted garbage bins measuring equipment, such as jugs and cups plastic coasters or polystyrene blocks respirators rotary or cylindrical scrubbing machines safety signage scrapers and spatulas selected tools and hand tools sponges spray equipment (pressurised or unpressurised) steam irons trigger sprayers vacuum cleaners, such as: upright vehicle-mounted waste recovery tank. |
Chemicalsmay include: | acid cleaners alkaline cleaners low environmental-impact chemicals neutral cleaners solvent cleaners. |
Personal protective equipment may include: | ear muffs and plugs gloves, such as non-permeable high-visibility vests and clothing overalls and other protective clothing respirators safety glasses or goggles safety shoes splash-proof face masks sun protection tongs ultraviolet protection wet-work clothing. |
Manufacturer specificationsmay include: | equipment operating manuals instructional guides MSDS other resources supplied by the manufacturer, such as: laminated cards notices wall posters product labels safety instructions pre-printed on equipment. |
Signage and barriersmay include: | physical barriers and restraints erected to restrict access to a site signs complying with legislative requirements and Australian standards, warning of danger or adverse conditions, including: cleaning in progress hazardous chemicals in use or present in work area. |
Work restrictionsmay include: | amount of cleaning anticipated client activity employee level of literacy and communication skills faulty or inappropriate equipment site accessibility site hazards skills of the work unit or team staffing resources time limitations. |
Wastemay be either solid or liquid and include: | chemicals past expiry date litter machine or vehicle exhaust emissions obsolete equipment packaging soil used containers used or contaminated PPE used or unused chemicals. |
Environmental requirementsmay include: | clean-up, containment and isolation company policies and guidelines emergency chemical spill control measures environmental protection agency and requirements of government departments, such as: agriculture emergency services national parks and wildlife hazardous materials handling local government regulations and by-laws low environmental-impact chemicals low-energy carpet-cleaning methods low-moisture carpet-cleaning methods low water-use equipment and other water-efficient cleaning methods non-chemical carpet-cleaning methods. |