Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBCUE608 Mapping and Delivery Guide
Manage customer engagement operational costs
Version 1.0
Issue Date: June 2024
Qualification | - |
Unit of Competency | BSBCUE608 - Manage customer engagement operational costs |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to manage costs in a customer engagement environment. It applies to individuals who analyse, design and execute judgements using wide ranging technical, creative, conceptual or managerial competencies and who are often accountable for group outcomes.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Calculate cost |
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Element: Prepare budget |
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Element: Present and justify budget |
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Element: Monitor budget performance |
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Element: Control financial operations |
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