Subjects
12 units must be completed:
5 core units
7 elective units consisting of:
a minimum of 3 elective units from the elective units listed below
a maximum of 4 elective units, first packaged at AQF level 4, 5 or 6, from elsewhere in SIF Funeral Services Training Package, or any other current Training Package or accredited course. Refer to the AQF packaging of Funeral Services units in the Companion Volume Implementation Guide.
In all cases, selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
Core units | |
Identify and interpret compliance requirements | |
Monitor contracted services and supplies | |
Support people dealing with grief and trauma | |
Lead and manage people | |
Provide a safe work environment | |
Elective units | |
Customer Service | |
Manage quality customer service | |
Financial Management | |
Manage budgets and financial plans | |
Information Management | |
Manage an information knowledge or management system | |
Leadership | |
Develop a workplace learning environment | |
Management | |
Implement operational plan | |
Implement continuous improvement | |
Manage people performance | |
Relationship Management | |
Establish networks | |
Sustainability | |
Develop workplace policy and procedures for sustainability |