CPP41312 - Certificate IV in Swimming Pool and Spa Service
Certificate IV in Swimming Pool and Spa Service
This qualification provides swimming pool and spa technicians with the competencies required to treat water quality problems as well as service and repair the key components of domestic, commercial and public swimming pools and spas.
The qualification is suitable for an Australian Apprenticeship pathway.
Subjects
To achieve this qualification, the candidate must demonstrate competency in:
20 units of competency:
12 core units
8 elective units.
The elective units must ensure the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome and are to be chosen as follows:
all eight may be chosen from the elective units listed below
up to three units may be chosen from other Certificate III, Certificate IV or Diploma qualifications in CPP07 , or another current Training Package or accredited course, provided they have not been previously chosen.
Industry/enterprise requirements for this qualification
Communication
use appropriate techniques to give clear and accurate information to customers and work colleagues
relay information and provide feedback to team members
interpret relevant regulations, legislation and definitions, codes, organisational policies, industry standards, safety signs, plans, drawings and specifications, and project documentation
demonstrate awareness of individual, social and cultural differences
research, prepare and present a range of documents relating to the servicing, maintenance and repair of swimming pools and spas, including contracts, quotes, reports and action plans
use effective interpersonal skills and communication techniques to provide advice on ways of maintaining and servicing swimming pools and spas
use active listening skills and appropriate techniques to manage and resolve conflict
Teamwork
develop effective relationships with clients
work effectively with others
consult with others to determine individual and team roles and responsibilities
provide specialist advice and feedback where required
maintain effective work relationships
identify team dynamics and causes of conflict and stress within teams
Problem solving
apply logical processes, including the application of basic principles, system knowledge and experience, to ensure efficient and accurate troubleshooting of faults in swimming pools and spas
identify from first principles faults beyond available maintenance data for key swimming pool and spa systems
seek satisfactory resolution of issues raised by clients
use appropriate strategies to identify, mitigate and eliminate risks
estimate the cost of measures associated with the maintenance and servicing of swimming pools and spas
Initiative and enterprise
analyse own work practices and process outcomes critically
engage colleagues and share knowledge on the servicing, maintenance and repair of components of swimming pools and spas
adapt to new workplace situations
apply sustainability principles to work preparation and application to ensure efficient use of resources and minimise the environmental impact of work activities
Planning and organising
plan and coordinate work activities
prepare and administer documentation and implement organisational policies and procedures
collect, organise and collate information
plan servicing, repair and maintenance activities within time and cost restraints
develop risk management plans, personal development plans, and reports
Self-management
identify limitations of role, responsibilities and abilities and follow ethical practices, regulatory and organisational requirements and business standards
work without supervision
model sustainable practices
use feedback to improve own performance
use personal presentation, manner and language consistent with industry code of practice
assess competing demands for work time and identify and organise tasks to achieve individual, team and enterprise work priorities
Learning
identify and access professional development opportunities
maintain knowledge of current codes of practice, standards, regulations, practices and industry updates
assess personal strengths and weaknesses in providing swimming pool and spa maintenance and repair services against job requirements, industry competency standards and other relevant benchmarks to determine personal development priorities and action where necessary
Technology
apply a range of manual and electronic tools and items of equipment in identifying and assessing faults in swimming pools and spas and their components
use and interpret the output of a range of manual and electronic measuring instruments in monitoring and maintaining water quality
use information technology to undertake research and complete business processes
calibrate relevant tools and equipment
apply general purpose computer software, such as word processing and database packages, to prepare reports
apply global positioning systems (GPS) to locate and plan routes between designated work sites
use the world wide web to access information on swimming pool and spa products and services
The detail of the above employability skills is representative of the property services industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements as identified in units of competency that meet packaging guidelines.
This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.