8) This describes the essential skills and knowledge and their level, required for this unit. Evidence must show that knowledge has been acquired of safe working practices and maintaining quality systems within a team. All knowledge and skills detailed in this unit should be contextualised to current industry practices and technologies. KS01-PO337B Maintain quality systems within the team Evidence shall show an understanding of how to maintain quality systems within a team environment, to an extent indicated by the following aspects: T1 Quality management theory Standardisation Waste Measurement Variation Control limits T2 Quality Management System Elementary quality systems design processes Internal and third party auditing techniques Sampling Process mapping Interviewing T3 Performance reporting: Key result areas (accountabilities) Key performance indicators Quantitative measures Qualitative measures T4 Advanced quality management tools and techniques, including the development, use and interpretation of: Pareto charts Run charts and graphs Range control charts Scattergrams 5-S T5 Advanced continuous improvement techniques: Kaizen Techniques to measure, validate and value changes made to a process. Enterprise-based systems to recommend and implement workplace improvements. Lead employee participative initiative processes, including Quality Circles Brainstorming Suggestion schemes T6 Communication when leading a team: Team meeting techniques action planning minute taking Structured on-the-job training techniques |