MEM23118 - Apply production and service control techniques
Assessor Resource
MEM23118 Apply production and service control techniques
Assessment tool
Version 1.0 Issue Date: June 2024
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Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
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Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Identify products or services required by customers, including quality and delivery requirements
Identify current production or service control tasks, key performance indicators (KPIs), and context within organisation strategic objectives and markets
Identify software techniques required for production or service control, communications and reporting
Identify stakeholders to be consulted on the production or service control tasks
Confirm work health and safety (WHS) and regulatory requirements, codes of practice, standards and risk assessment requirements
Determine measurable parameters of production process or service delivery
Determine parameters of product or service that are open to control and establish tolerances or acceptable variation
Review process control functions
Review production control performance indicators and indices
Review the role of probability in sampling and SPC
Review process capability and SPC evaluation, control charts and sampling
Review features and functions of graphical methods for display of data
Obtain or record production or service data or appropriate data samples using manual and automated devices
Use software and control chart techniques to generate histograms, Pareto diagrams, flowcharts, tally-charts, scatter plots and/or run charts in accordance with procedures
Analyse data for trends and correlations and apply to process improvement, quality control and other support functions in accordance with procedures
Determine process capability indices for an appropriate sample of a product or service delivery
Establish required performance indicators for production or service operations
Take corrective action in accordance with procedures
Monitor production or service delivery using control charts to determine compliance of the product or service with specified performance limits
Take further corrective action as required
Provide required reports in accordance with procedures
Provide documentation including data, graphics, capability assessments, control and continuous improvement processes
Forms
Assessment Cover Sheet
MEM23118 - Apply production and service control techniques
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
MEM23118 - Apply production and service control techniques
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent