Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to liaise and negotiate with customers and peers to achieve design specifications
literacy skills to:
develop network documentation and maintain network records
read and interpret enterprise procedures, manuals and specifications
numeracy skills to interpret technical data
planning and organising skills to plan and prioritise own work
problem-solving skills to:
deal with unexpected situations on the basis of safety and specified work outcomes
troubleshoot common network problems according to help desk procedures
safety awareness skills to:
apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities
follow enterprise OHS procedures
work systematically with required attention to detail without injury to self or others, or damage to goods or equipment
technical skills to:
analyse the impact of applications on traffic flow in the network
apply network design methodologies to design networks that provide a range of services and applications found in larger networks
conduct a wireless site survey
determine customer requirements and a design specification
determine the impact of upgrading hardware and software on network functionality
identify the technical requirements, constraints and manageability issues for a given customer network requirement
install a network design
use tools and equipment.
Required knowledge
enterprise OHS procedures
network design concepts:
business requirements
network topologies
physical and financial constraints
security
wired or wireless options
network requirements:
applications
lifecycle
manageability
quality of service
open systems interconnect (OSI) layered communication model
tool and equipment use
troubleshooting:
impact of network failure
maintenance
troubleshooting methodology.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
OHS may include: | hazardous substances and dangerous goods codes legislation local safe operation procedures material safety management systems protective equipment. |
Environmental requirements may include managing: | dust excessive energy and water use excessive noise fume gas liquid waste smoke emissions solid waste vapour. |
Appropriate personnel may include: | customer manager network manager site engineer supervisor. |
Smart technology network may refer to: | domestic: home automation: climate control light switches power thermostats window shade wireless control in-home patient monitoring internet protocol TV (IPTV) home computer network home security smart sprinkler industrial: building automation commercial lighting (wireless control) heating, ventilation and air conditioning (HVAC) energy management industrial security plant monitoring: infra-red pressure settings temperature control smart sprinkler warehousing. |
Smart technology network topology may refer to: | physical and logical interconnection between network devices: bus mesh ring star tree. |
Network devices may include: | interface units IP network router sensors server switch. |
Network resources may include: | files printers software. |
Enterprise procedures may include: | enterprise security specifications instructions: designs drawings job sheets plans manufacturer specifications operational procedures reporting and communication use of tools and equipment. |
Network addressing scheme may include: | dynamic static subnet. |
Calculations may include: | binary addition binary conversion binary division binary multiplication binary number system binary subtraction. |
Essential design and installation information may include: | configuration design installation installation software IP addressing schemes logical and physical diagrams network administrator codes passwords security access codes troubleshooting reports. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist