Essential skills: It is critical that the candidate demonstrate the ability to: Continue to reflect and develop capability to mediate Seek and reflect upon feedback Seek opportunities for supervision/co-mediation Identify and participate in personal development Integrate learning into improved practice In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Apply knowledge, skills and ethics relevant to the areas of practice as outlined in the 2001 NADRAC standards Apply mediation with an awareness and sensitivity to conflict, culture and context Apply skills in negotiation, communication and decision-making Demonstrate understanding and implementation of relevant procedures Relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities Demonstrate application of skills in: functional literacy skills to interpret written and oral information about workplace requirements communication skills including receiving and analysing feedback and reporting researching information to develop personal development and work plans eliciting, analysing and interpreting feedback analysing culturally different viewpoints and taking them into account in personal development and mediation processes monitoring research trends related to mediators roles and responsibilities using information systems to assist establish work plans assessing the effectiveness of own mediation skills development developing and maintaining professional networks |